We’re passionate about helping your business grow through exceptional customer support.
With 60 years of combined experience in customer service, the CX Echo team is passionate about helping small businesses enhance customer satisfaction and support consistent business growth.
We offer reliable, customised live chat and call support solutions designed to meet your unique business needs. Our experts are committed to providing tailored communication and quick, effective resolutions, ensuring your customers receive the best experience possible.
Whether you need full-time support or assistance during peak hours, we’re here to help you build strong relationships with your customers and drive success at every interaction.
As Client Services Manager at CX Echo, Andrew brings valuable blue-chip experience, excelling in client relationship management and delivering tailored support services. His strategic approach drives customer satisfaction and long-term partnerships, ensuring exceptional service.
As Head of Operations at CX Echo, Claire oversees daily support services, optimising workflows and ensuring seamless delivery. Her focus on process improvement and team performance drives efficiency and high-quality service, consistently meeting client needs.
Kimberly brings extensive experience as a call centre leader and customer service expert to CX Echo. She has led complex operations, improving efficiency and customer satisfaction. As a business mentor, Kimberly provides valuable insights, helping clients enhance their customer support strategies and drive growth.
You won’t just get reactive support. Expect us to anticipate your customers’ needs and engage with them before issues arise, creating better experiences at every touchpoint.
No need to disrupt your existing systems and workflows. With seamless integration, you’ll enjoy smooth, efficient customer support with minimal disruption to your operations.
Stay informed at every step. You’ll always have clear visibility into your support operations, ensuring you’re never in the dark about your customer interactions.
Are you ready to take your customer experience to the next level? Book a free consultation with one of our experts today, and let’s explore how we can help your business grow.
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